In a workshop, I delivered last week on Practical Emotional Intelligence for Beginners, one of my attendees interjected with his own interpretation of the difference between sympathy and empathy, two terms that are often confused with each other. It got me to thinking, do I really know what the differences Read more…
Artificial intelligence (AI) isn’t coming. It’s here. These are AI-generated faces. She could be a model for a Pantene commercial. She’s flawless. She’s fake. Humans are being replaced by AI in companies all around the world. In roles that are customer service and administration based. In sales, finance and banking Read more…
Grab a cuppa, I want to tell you a story. On Monday afternoon this week (today’s Saturday), my husband and I had an argument. About what is a story for the next blog post, when it’ll be relevant to the story, but suffice to say, it was bad enough for Read more…
When you think of going out on your own in business, one of the first and most significant mistakes people make is not realising to the extent just how out on your own you really are. Cliche time: Running a business is hard Within the company structure, you have all Read more…
Last Friday, I attended a free seminar by the Speaker’s Institute. Typically, these events spruik and splutter about how brilliant they are but don’t deliver tangible value. In this instance, I was pleasantly mistaken and left with techniques I’ve been able to apply straight away. What I also saw was Read more…
I just gave my friend Ruby a bit of coaching advice that I need to take myself. In answer to why she keeps putting off running her meditation classes, I asked her why she’s sabotaging her success. I asked her what benefit is she getting from not being successful and Read more…
In the back of my mind over the last few days has been wondering why I’m not motivated to aspire towards something truly great and world-changing. I once said I wanted to be the Australian, female Tony Robbins, but that isn’t true. I don’t want the team or the infrastructure Read more…
He stood behind the microphone in a small, dimly lit outdoor bar in central Yarraville last night and tried to speak. Except, the words, they failed to come easily. I could see his jaw adjusting, trying to make the right movements. I could see his tongue moving to make the Read more…
From the book, Before You Know It: The Unconscious Reasons We Do What We Do, by John Bargh, I learned about priming. Priming is a methodology that demonstrates how cultural ideologies and values operate unconsciously to influence a person’s judgements and behaviours. In the application of NLP, we know that the unconscious mind Read more…
I was coaching a woman in her 50s with a new sales technique, in the way she held her body, the language it spoke I knew that she wasn’t able to exhibit confidence because she didn’t believe she was enough. A man, head of his department of a national company, Read more…